Frequently Asked Questions

FAQs

Below you’ll find answers to the questions we get asked the most about us and our tours program.

Yes, prior reservation is required. Since there are certain preparations, booking 2 days in advance or before is highly recommended.

We also recommendation for booking online for easy, fast and secure payment. You also make a direct booking by phone at 081337269178 or 087862074988

Yes, of course. We are legal company under License: 556/18/BPPT/2011 by local Government licensing agency Gianyar, Bali.

Yes, our tour are perfectly safe, safety and satisfaction is our high priority in this tour. Passing quite secret back-road and villages in Ubud area with no traffic.

Our local guide really know the situation and condition and will help you navigate the Bali countryside with ease. We also provide first aid and support van always following from behind.

Our bike in Good condition with safety break, gears, helmet and maintenance bike on the spot as well.

At the moment we do not provide personal insurance yet. We realize insurance is essential to cover cost in the event of an accident. In the near future we will soon have this facility. For now we will maximize performance and service. especially focus in bike condition and tour safety standard procedure.

Yes, all of our guides speak English well and very informative about the culture, knowledgeable and friendly, as our Goal priority is to provide great insider tours for English speaking.
We think it’s important to keep our group small (usually no more than 10 people with 2 local guide, in front and back ) in order to give travelers the best tour service in the island, with the best value.

Because Bali is an amazing island to experience and exploring no matter what the weather condition are like, we offer our tours rain and shine but We provide rain coat as well.

Bali Go Bike Cycling Tours are a great way for families to experience the Bali landscape together and we know kids will love our cool bikes and fun guides.

We are also offering special family tours, which are specially designed for families traveling together. The youngest kids who able to ride from ages 7, under 7 such as 6 years old depending on kids are they able or not. but also provide them a small bike size. For under 5 years old use the baby seat, We also provide tandem bike.

No, we do not. For now we only accept cash payment method with Indonesian Rupiah (IDR) and American Dollar (USD). We are currently preparing for the process. In the future, you can make a payment using a credit or debit card even you can make a direct online payments through our website when you make a booking.

Some people might be waiting at the waiting list, so please give us e-mail in advance. If you cancel the tour on the day, please call to 081337269178 or 087862074988 or email us.

Have queries?

Bali Go Bike welcomes your questions, comments, suggestions, compliments, and complaints as one critical way to continuously improve our services to you.

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